Break free from the office and lead authentically. #Leadership #TeamTraining #RestaurantSuccess

20 May 2024 · 0 min

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0:25

Short YouTube clip featuring Donald Burns urging restaurant leaders not to stay hidden in the office but to lead actively on the floor and train their teams consistently; a second speaker interjects to reinforce the importance of regular training. The clip emphasizes that outstanding service does not happen organically and leaders must be visibly coaching staff given competitive restaurant markets.

You can't hide in your office all day. Say you're working on projects when you're really doing is avoiding the team and the guest. Stop hiding from leadership and step into it. If you sit in the office and allow things just to kind of happen as they organically do, outstanding service is not organic. And with the market overflowing with restaurant options, you better be out there training your team like your life depends on it.
If you're not training.
Your team consistently.
Failure to do.
So consistently.
Put your brand at risk.