A short YouTube talk by Donald Burns advising managers that Gen Z workers are motivated differently than Baby Boomers and Gen X. He argues that organizations should prioritize continuous training, growth and learning opportunities, and adopt video-based training instead of outdated manuals to engage younger employees.
You see the new generation are not difficult or lack motivation. You just don't know what motivates them because you're using old techniques that really worked on Baby Boomers and Gen Xers. You want to ensure your team has the resources and is constantly being trained and developed. Growth and learning are the new techniques being employed by successful brands today. Video is the new medium that the younger generation looks for. So it's time to update that boring training manual that you have been using for years.
If your restaurant only works because you work 80 hours a week, it doesn't work.
