Donald Burns argues that restaurants improve when the people in them improve. You cannot raise standards without raising yourself. Defining better is individual: each person decides how to become more focused and committed.
Now you might quip that becoming a better person has nothing to do with being a leader, generating profits, creating culture, or building a service team that really, truly dominates the market. Au contraire. It has everything to do with those things. Now, defining better is quite personal. It's actually quite subjective. So it's up to you to define what your better could be. It could be that you just become more focused, more dedicated, or more committed. Remember, restaurants get better when the people in them become better people. You can't raise your standards without raising yourself.
If your restaurant only works because you work 80 hours a week, it doesn't work.
