Short YouTube talk by Donald Burns advising restaurant owners/managers to prioritize their team: pay competitively, invest in continuous training and development, and build a positive culture so the business can attract and retain better staff.
You know, your team is the engine that drives your restaurant. And if you want your restaurant to thrive, you need to take care of your team. That means you need to pay them more than the competition. If you pay your team fairly, you're gonna find that you'll attract and retain better people. You also need to invest in training and development for your team on a continual basis. And you need to have a culture that your team can identify with and be proud of. You really need to take care of your team because it's not a restaurant, a people business. It's not about you, it's about them.
If your restaurant only works because you work 80 hours a week, it doesn't work.
