Hire for attitude and passion over skills #restaurantstaff #corevalues #guestexperience

14 Sept 2024 · 0 min

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Donald Burns advises restaurant operators to prioritize attitude, passion, and a strong work ethic when hiring. Skills can be taught, but a positive attitude, genuine love for hospitality, and willingness to go above-and-beyond drive exceptional guest experiences; hires should also align with restaurant core values.

When assembling your dream team attitude should be at the top of your list. Skills can be developed and taught with a positive attitude, passion and a strong work ethic. These are traits that will truly drive success. Look for individuals who align with your restaurant's core values and have a passion, a genuine love for hospitality, and those people that are willing to go above and beyond to ensure exceptional guest experiences.