Short advice video by Donald Burns advising restaurant managers to define non-negotiable requirements before hiring. Emphasizes identifying absolute must-have skills, traits, and experiences (for example, ability to handle high-stress environments) and using those criteria to screen candidates.
Before you even start the hiring process, sit down and define your non negotiables. What are the absolute must haves for this role? What skills, what traits and what experiences are critical for success in your restaurant? If you need someone who can handle high stress environments without cracking, don't hire someone who wilts under pressure. Define your non negotiables and stick to them. This is going to help you weed out candidates who are not a good fit and focus on the ones who are.
If your restaurant only works because you work 80 hours a week, it doesn't work.
