Donald Burns explains how behavioral assessments help restaurants avoid bad hires by measuring how someone leads, communicates, handles stress, and takes feedback. The Pro Scan assessment measures "kinetic energy," which shows how much pressure an employee can handle before snapping, like a rubber band.
Now, here's the thing. If the applicant seems like a good fit in terms of personality, then you want to take it one more step, and you want to back it up with a behavioral assessment. The tool that really cuts through all the BS and will give you an inner look of how a person will lead, communicate, accomplish tasks, handle feedback. And what stresses them out is a behavioral assessment. A behavioral assessment can save you a lot of drama and money that comes from bad hires. Now, the one I like to use is called the Pro Scan, and I like it for restaurants because it measures another element that the other ones don't, and that's kinetic energy. Why is kinetic energy so important? Because it tells me how much I can put on your plate before you snap. Like a rubber band that's been stretched too far.
If your restaurant only works because you work 80 hours a week, it doesn't work.
