Donald Burns (speaker/uploader) delivers a short spoken critique of 'bad managers' in restaurants, describing them as self-centered, detrimental to their teams and the business, and personally miserable. He gives concrete examples (coming to work hungover, eating restaurant food without contributing) to illustrate their selfishness and lack of life outside work.
Bad managers think that the restaurant exists for them. In their world, they are the center of their own universe. They will do things that are detrimental to the restaurant and also to their team if it benefits them. They'll come into work hungover from partying all night. They're gonna sit in the table and eat food from the restaurant and not contribute anything to the team. Bad managers are only concerned with one thing, and that's themselves. You see, they don't have a life outside the restaurant, and they don't have a life outside of work. They're actually miserable people.
If your restaurant only works because you work 80 hours a week, it doesn't work.
