Donald Burns explains how AI and the TRC method will transform restaurants through smarter training, marketing, and hiring. Restaurants will keep human staff but run leaner with smaller menus and simplified dishes as customer attention spans shrink.
What do you see? The TRC method evolving to meet the future needs of the restaurant industry. Oh, my God. There's so much I see using tech a lot, especially for training, even marketing, like AI stuff, even for interviewing. AI is literally going to be everywhere. You still need manpower, obviously. I think the future of restaurant is just way more efficient. I think smaller menus are the way to go. I think tighter processes and just easier, easier steps to build a plate. I think that's the way to go. People's attention spans are way shorter than before.
If your restaurant only works because you work 80 hours a week, it doesn't work.
