Two restaurant leaders discuss why reactive management doesn't work as businesses grow. Firefighting feels comfortable but can't scale. Moving forward requires building trust with your team and investing in training.
All you guys, everyone in the restaurant business, if you're in a leadership role in the restaurant business, you are just born to be a firefighter. Yeah. Because that's how you. I mean, that's how you grew up in the business. Yeah, that's right. I mean, you were. You were trained, actually, I hate to say you were conditioned to go run and put out the fires. Yeah, yeah.
And that got, you know, the unfortunate part is kind of got to be to where I am, you know? And so, yeah, you're like, well, that's. That feels. That's comfort. That feels good. That's what I know has value, but the reality of it is, especially in a growing business, is what got me here is not going to get us to the next.
Level.
I.
Need more.
People.
You know, and you also need to change your mindset and your approach, and you got to have that trust with your team. You got to build that trust with the team. You got to train your team. Yeah, that's right.
If your restaurant only works because you work 80 hours a week, it doesn't work.
