A short YouTube talk by Donald Burns (uploaded July 6, 2023) that addresses common challenges restaurant owners face when training managers. Burns frames the problem — owners lack time, resources, and know-how — and promises practical guidance and a game plan to develop managers into effective leaders, improving restaurant performance.
I've seen firsthand how restaurant owners have a big struggle trying to get their team on the same page as far as training, especially when it comes to training their managers effectively. Hey, I get it. You don't have the time. You don't have the resources. You just don't know how to do it right. Well, I'm here to tell you it doesn't have to be that way. With a little bit of effort and a little bit of a game plan, you can train your managers to become the best leaders possible. And in turn, that's going to make your restaurant the best ever.
If your restaurant only works because you work 80 hours a week, it doesn't work.
