Level Up Your Restaurant's Performance with Key Players! #RestaurantGrowth #Success #TeamEmpowerment

24 Dec 2023 · 0 min

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Donald Burns (YouTube, Dec 24, 2023) advises restaurant owners/managers to prioritize employees who directly drive revenue and results rather than focusing attention on underperformers—called “C players”—who drain resources. The central claim: concentrate on the real workers who make things happen to increase profitability.

If you want to make more money, you need to focus on people who are actually making the restaurant money. Too many restaurants focus on people who are just taking money out of the restaurant. These people are often called C players. The people you should be focusing on are the ones who are really delivering results. They're the ones who are the real workers in the restaurant. They're the ones who are going to make things happen.