What percentage of consumers prefer to communicate via text according to the speaker?

Donald BurnsThe Restaurant Coach®️

Revolutionize Your Restaurant Communication with AI and SMS #SMSMarketing #AI #RestaurantTech

24 Jan 2024 · 1 min

Watch on YouTube

0:31

Donald Burns (speaker/creator) promotes SMS marketing for restaurants and explains that AI (named examples: ChatGPT, GPT-3) can be integrated with SMS to automate customer communications. He asserts that 80% of consumers prefer to communicate via text and frames SMS + AI as a practical automation strategy for responding to customer queries.

Questions this video answers

80%

Chapters

Lot of restaurants are using SMS marketing. 80% of consumers prefer to communicate with you via text. And then there's certain technology you can use, things like ChatGPT, GPT3, which is new AI technology. You can integrate this stuff to your SMS to be automated, where it actually will respond using artificial intelligence, based on the words they say and what they ask. SMS marketing is really where it's at.