A brief transcripted exchange (Donald Burns interviewing Speaker A) arguing that adaptability is the single most important leadership trait in restaurants today. The speaker ties adaptability to the ability to pivot quickly and stay calm amid changing local politics, rules, monetary conditions, staffing changes, and the day-to-day variability of restaurant operations.
Leadership so critical in restaurants. What do you think is the number one trait that leaders need today?
I think right now we're in a landscape of a lot of things changing, whether that's the politics of your city, like rules, regulations, monetary situations. But to me, it's adaptability. Because if you can't pivot quickly and stay calm doing it, you're going to get stuck. Or what I call like, stuck on stupid. Because in this business, whether you're scaling or dealing with team changes and just the everyday hustle, you have to adapt to the conditions of that day, that week, that month. And every day, week, month is different.
Yes.
It just is.
Yeah, yeah. So true. So true.
If your restaurant only works because you work 80 hours a week, it doesn't work.
