A short YouTube explainer by Donald Burns on the 70-20-10 blended learning methodology. Burns describes training as 70% hands-on/kinesthetic (on-the-job/shadow training), 20% mentoring/active feedback (auditory-visual modalities), and 10% reinforced learning via online videos and quizzes.
Training systems are another critical element to the foundation. In my coaching programs, we follow the 702010 methodology for training, also known as blended learning. 70% of your training is hands on. It's the same stuff you're doing now, the shadow training. It's also known as kinesthetic learning. 20% is active feedback or mentoring. This uses what's known as auditory visual modalities. And the final 10% is reinforced learning via online training videos and quizzes.
If your restaurant only works because you work 80 hours a week, it doesn't work.
