Donald Burns describes the TRC method, a coaching program for restaurant leaders built on three pillars: people, product, and process, in that order. The program includes weekly one-on-one calls, leadership team sessions, and an annual weekend, always starting with people first.
Well, you know, the basic principles of my coaching program is called the TRC method. And the TRC method is based on what we call people product process. How do you think that kind of. That framework that I teach, the TRC method, is different from a lot of, like, other kind of restaurant, you know, programs and stuff like that?
I think it's so important and that you order it in that way and that. So just for the listener to this podcast, you know, Donald and I, I have a personal coaching call every week, and then. And then Donald coaches with my leadership team, and when we brought him into the restaurant to do a leadership weekend and all this stuff, what I love about it is you always start every session with the. You meet with my C suite, which is my coo, my chief information guy, my chief culinary guy. So the four of us, and you meet with the leadership team, which are all the managers and system managers from the Western, but you always start with people product process, always go through that every time, and you drill it in because that's so important.
If your restaurant only works because you work 80 hours a week, it doesn't work.
