Short motivational guidance from Donald Burns arguing that a restaurant's performance mirrors the owner's or manager's habits: good habits yield smoother operations and profit, while bad habits cause problems but can be unlearned and replaced because habits are learned behaviors.
Your restaurant is a reflection of your habits, period. Now there's some good news and bad news to that. If your restaurant is running smooth, then you're making some profit. You have more good habits than bad habits. Now on the opposite end too, if your restaurants running a little rough, then you have some bad habits. They have to change. The beautiful thing you have to understand is that habits are learned behavior. If you learned a bad habit, you can unlearn it and learn a good habit.
If your restaurant only works because you work 80 hours a week, it doesn't work.
