Donald Burns tells restaurant owners to stop running the place themselves and teach their team to do it instead. Success comes down to mindset, systems, and strategy. The shift from operator to owner is the fundamental move that changes everything.
Restaurant success is basically two things. It's mindset and systems and strategy. Most of restaurant success is mindset. Take yourself out of the operator mode and you put yourself in the owner mode. You need to work on your business, not in your business. It's not my job to run the restaurant. It's my job to teach my team how to run a restaurant. When you understand that's your duty, that's your job, that's your responsibility, changes your whole life.
If your restaurant only works because you work 80 hours a week, it doesn't work.
