You Are Your Biggest Problem #RestaurantCoach #MindsetMatters #RestaurantLeadership

21 Oct 2025 · 1 min

Watch on YouTube

0:42

A short conversational transcript from a YouTube video (Donald Burns and another speaker) discussing the '3P' framework for restaurants—people, product, process—with emphasis on mindset as the primary element. Speakers assert that individuals are both the main obstacle and solution, and they touch on leadership roles (owner vs. team), symptom-versus-root-cause thinking, and a brief anecdote about opening a first cafe/creamery.

In the 3P framework, we always teach it's people product, process. And in the people part, the first thing we always deal with is always mindset. Because I always say, like, you are always your biggest problem. You're also your biggest solution.
Absolutely. But, you know, I think what's interesting about that is whether you have a team or you're the owner, or even in our personal friends and family relationships, people don't recognize that yourself is the solution. And I think that's the greatest root of having a strong mindset. Because unfortunately, people spend a lot of times on the symptomatic problems of the problem, and they don't focus on the big picture of the solution.
Right, Right.
So it's funny because whether I'm an. I feel like I've become like, by time you have a big team, which, you know, you end up becoming like a therapist too.
You do? No, and I remember. I remember talking to you and before we. Before you opened your first. Your first cafe creamery. I mean, it was just you and me talking. We had no team.