Short motivational monologue (YouTube video) by Donald Burns advising restaurant owners that staff unhappiness often reflects the owner’s personal dissatisfaction; he urges self-honesty, facing the truth, and personal accountability as the first step to building the restaurant the owner and staff want.
Your team's not happy because you're not a happy person. You might have other things going on in your restaurant that could be holding you back from being the owner that you want to be, the owner that your staff wants you to be. That's why you're not happy now. You're unhappy because you have some standards that you're not living up to. You're not comfortable with who you are as a person and a leader of your restaurant. You're not living up to your full potential to build the restaurant you want. You need to be honest with yourself. You need to face the truth. You need to get real with yourself. That's the first step to getting the restaurant that you want.
If your restaurant only works because you work 80 hours a week, it doesn't work.
