A short YouTube monologue (by Eric Deeran) advising salespeople to ‘‘be yourself’’ and—above all—listen to prospects to understand their pain points. The speaker emphasizes that listening builds rapport and increases closing likelihood, and illustrates the point with a personal anecdote about being ignored by a suit-store salesperson while shopping for a wedding suit.
Right? Like, just be yourself. That's. That's really the. The goal here. You're just trying to understand the pain points, understand where they're coming from, and just literally the. The biggest thing is, like, listen. That's it. Like, just listen to them. If they feel like you're listening to them and you actually understand their problems, you have a much higher likelihood of closing, for sure. Like, I went to a suit store. I have my wedding next month. So I'm like, I went to go get a suit, and like, I. I just went to go pick it up this afternoon. And it's so interesting because the sales guy was not listening when I was, like, asking for things. I was like, this is what I'm looking for. I'm looking for this. And he just, like, wasn't listening. It was very blatantly obvious, and immediately I was just turned off from him. And it was such a good reminder that I'm like, most of the time, people just don't listen.
