This short transcript excerpt contrasts transactional and transformational leadership, emphasizing delegation of outcomes and coaching team members to think independently by asking questions like “What do you think?” The speaker (Eric) gives a practical example: delegate a client task, prompt the team to propose solutions, and over time they stop relying on the leader for answers.
There's transactional leadership, and then there's transformational leadership. Whereas transformational leadership is when you then say, hey, I'm going to delegate the outcome. So, hey, handle all of our clients graph design requests. Then they figure out how to do it. And then when they come to you with questions, you say, well, what do you think? First, I think maybe we should handle it this way. Oh, the client didn't like the revisions. What should I do? What do you think? Oh, I think I should do this. Okay, cool. That's a great idea. So whenever my team. And I'm still working on this, so, like, I'm a work in progress, too. But when our team comes to me, like, let's say I have somebody from our team, from our sales team come to me and say, like, hey, Eric, what do I say here? I'd first just say, like, what do you think? And then they'll come up with an answer, and then what happens is they stop asking me questions over time.
