This is a YouTube video titled "1 tip and 1 tool for process documentation." It features a conversation between two speakers discussing tips for agency operators, focusing on investment processes, video documentation, and the use of knowledge base tools like Guru to keep information up to date. The speakers share practical advice on managing documentation efficiently.
What's your number one tip for agency operators?
I think we have to say investment processes, like.
Build those out. It's like the one thing.
You don't want to do. I think sometimes people.
Get really overwhelmed.
With documentation and process.
I'm like, a.
Video is a documentation.
Like, start there, just record.
You do that really well.
Like you always do, like clips or videos. And that's obviously how you and I connected. I probably should go back to the question. I would obviously recommend Zenpilot because we work with you guys, but I remember you guys did that. You would, like, record videos and like kind of walking through. I'm like, oh, this is so much easier than like writing out list or bullet points and stuff. So really.
Leaned into that.
And kind of on top of that is like having like a knowledge base that houses all that. So we use Guru.
Now and really.
Like it because they also have like this, like, verification feature. So you can make sure that the knowledge is always up to date.
