An agency owner describes common operational headaches: losing sales deals, clients leaving, bad forecasting, and resource chaos. Zenpilot claims to fix these problems.
We as an agency have figured out how to sell. I've got clients coming in, we've got business here. I know that we are losing money by not being able to retain or we don't even have the bandwidth to breathe to go upsell or resell or go back to opportunities that are out there. That's one bucket. The other bucket is hey, things are going pretty well but our team like we just have zero visibility into. I don't know how to do forecasting, resource management, capacity planning, any of those types of things and as a result from a management layer it feels like we're constantly overstaffed and from delivery team perspective they feel like we're constantly understaffed. So how do we get some objective truth here? Those are the folks who should be coming and should know. Oh Zenpilot has the answer for this. They've solved this for thousands of agencies before. They can help me solve this as well.