An agency owner weighs building your own project management system against hiring someone like Zenpilot to do it. The difference: a consultant finds the actual problem instead of just patching symptoms.
Though we provide people with a pretty comprehensive playbook should they come to Zenpilot and still end up deciding they want to do the DIY route. Man, it is really hard to convey how much hand holding people benefit from when they go the full implementation route with Zenpilot, because we have the time and we have the distance to really examine the problems that are causing the symptoms. If you go the DIY route, you. You're so tactically focused on building out the workspace technically, that we find a lot of people don't take the time to truly identify the core issues, and eventually they just end up baking in the symptoms to their new PM tool. And so they would have spent all of this time and energy essentially solidifying the issues in their agency in a new PM tool. So they're just perpetuating the problems that they came to us to begin with.