Two people discuss what makes a team work: hiring experts who stay humble, building trust without ego, and creating space for people to do their best work. They focus on core values that matter more than credentials alone.
What creates that level of trust or empowerment for other people on your team?
This is a thing that is both a blessing and a curse. When we hire employees, we're kind of like, here's the job. Here's what it's all about. I know you're perfectly capable. Have a nice time. So we don't really do a lot of micromanaging. And the other thing is we developed our core values together as a team. But one of our favorite ones is we all consider ourselves humble experts. So we all know that we're good at what we do. But ego does not get in the way around our workplace. And I've noticed if we hire somebody and they come in and they feel like their ideas are very important, other people's maybe are not as important, they're not a good fit, and they don't stick around for long, or sometimes we will find people where they never take responsibility. Like, there's always a reason something went wrong or it was somebody else's fault. And that sort of person doesn't fit in on our team either. So I think just having that atmosphere where everybody can also be humble and curious and open to learn is what makes our team work really well together.
