This is a YouTube video titled "Email Management for Virtual Assistants" created on May 3, 2023. The content features a single speaker discussing communication challenges in growing service businesses, particularly virtual assistant agencies, and recommending the use of collaborative email inbox tools like Missive to improve team and client communication efficiency.
As your service business grows, communication only becomes more important and honestly, a little more painful, right? You're communicating with customers and maybe you have a team of your own as well. Let's say you're a virtual assistant. With a virtual assistant agency. That's a lot of people you need to keep connected. While it can be really easy to defer to things like Slack or email or Facebook messages, what I found to be a little bit more effective is keeping things centralized by using some kind of collaborative email inbox. One of my favorite tools, Missive. Missive allows you to bring all of your emails and Instagram messages and Facebook messages into one platform and collaborate across emails with your teammates, if applicable. Whether you're using Missive with clients or using it with your own team, it has been something that has saved me literally hours every week. Even if you just use the free plan like I did when I was just getting started, Missive or tools like it can be a nice way for you to get a little bit of that time back and have clean, clearer, more concise communication both internally and externally. For more on that, check out the description.