How Melanie found ZenPilot.
3 Jun 2024

Melanie describes setting up ClickUp for her team and hitting a wall with the blank-slate software. She found ZenPilot, which helped her configure it properly instead of fumbling through on her own.

Melanie describes setting up ClickUp for her team and hitting a wall with the blank-slate software. She found ZenPilot, which helped her configure it properly instead of fumbling through on her own.
ClickUp is a little bit unique in the sense that it doesn't come up with a generic template of, here's how you use it. It's really a blank slate. Like, you have to set it up how you want to use it, but it feels like a chicken and the egg thing because you're like, I don't know how I want to use it because there's nothing here to guide me. So I set it up with the foundational things I got our team all adjusted to using it, and I feel like I was just barely scratching the surface. So, sure, everything was more organized, but I just felt like ClickUp had all these bells and whistles that I didn't know how to use because I was so unfamiliar with the tool, and I didn't have anybody internally that I could really lean on for support. And then one day, I was watching a webinar that Gray was on, and there was just one small comment where the agency owner said, the best thing that I did for my team was hire Zenpilot because they set up my tool. And I was like, that's what I need. I was like, I need somebody to set up ClickUp how it's meant to be set up.