This is a YouTube video titled "How to use the SmartSuite mobile app 📲 Part 5" containing a tutorial or instructional content from September 29, 2023. The speaker explains features of the SmartSuite app, specifically how contractors can use attachment fields or commenting features to track work requests and centralize communication, avoiding the need for text messages.
For many contractors, just checking this box isn't really enough oversight for what they want to see relative to a problem that is solved. So what I might do is have either an attachment field on this given record, or use the commenting feature over here to the right to leave a comment about what I have done today. For example, we could just post a conversation a comment just like this so that it's just saved forever on the record of this work request to track what was or wasn't needing to be fixed. Do know that you could also use this same feature to avoid having to use text messages at work if you wanted to keep things all centralized. So all communication in this case around the job at hand was centralized. This could be a great way to do that.
