HubSpot now lets you create up to 50 custom views in Conversations inbox to organize your messages. The speaker walks through setting filters to track inactive conversations, showing how to build views that fit your workflow.
Oh my goodness. Friends, Service Hub, am I right? Like, there's so much stuff happening I can barely keep up. I'm pretty sure this whole week I'm going to talk about nothing but service Hub and I'm still not going to keep up. But let's start with an easy one. You can now create custom views inside the Conversations inbox. So check this out. Here I am inside my Conversations inbox and if you come to this actions button down here on the left, you can now create a view. And as you can see up here at the top, you can create up to 50 custom views. The standard views that come with it don't count against that. 50. So let's say it's been a while, right? I'm going to create this view and we have all our options here. So we're going to say last receive date is more than, I don't know, three days ago. And. And we have and. And. Or filtering and last response is more than three days ago. So this is, this is, you know, sitting quietly and, and we could, you know, conversation status is still open. Apply and we can add or filtering if we wanted, but we'll just create a view. And now it's been a while. There it is. My view is there. Easy as that. This is now rolling out or live in in the inbox. Check it out. Let me know what you think. Let me know if you have any questions.
