HubSpot added in-browser calling to ServiceHub, letting you take calls directly from your browser. The feature works in the US, UK, and Canada. The demo shows setup and a live call in action.
Friends, you can now receive calls inside of HubSpot in your browser. Just like you've been able to make calls from your browser for years, you can now receive them in your browser. Check this out. So, first you need to opt into a beta called receive calls in HubSpot. That's step one. Once you've done that, you need to go to your calling settings and set up a HubSpot number. So this is just a few clicks. Right now, this is only available in the United States, United Kingdom and Canada. So sorry, the rest of the world. But for those of you in these places, set up a HubSpot number. Once you have that, you can go to your call settings and. And you're going to see this new option here to control where the device rings. So ring in HubSpot browser is the new option we've always been forwarding to your phone. Set it to HubSpot Browser, and then you're pretty much ready to go. Notice up here in the. In the main navigation, there's now this calling icon. It's even called calling icon. Great. When you click that, it's going to open the call tab in the new tab. This tab is where the calling magic happens. This way you can be navigating around in HubSpot wherever the heck you want to be. And. And your call is never going to get interrupted by pages refreshing and stuff. Okay, so I've got my brave volunteer here. She's going to call me. Okay, that's going. Run, run. Far away. Go, go, go. So right now it's telling her it's being recorded. There's that little disclaimer there. And here I am. Oh, it's ringing. I'm going to answer this. Let's see what happens. Hi, Nora. Can you hear me? Yes, I can hear you. Hi. Isn't this cool? I think this is so fun. How are you doing? Good. I'm doing great because HubSpot now lets me take calls. Bye. That's all there is to it. This is awesome. If the call is from a known number, it'll be automatically associated with that record and put on the timeline like you're used to. If it isn't, it'll show up in your calls index page and you can associate it from there, but you can take notes while the call is going. I love this so much. Opt into this beta, check it out. Let me know what you think. Let me know if you have any questions.
