This is a YouTube video titled "Tip for New Managers: Don't Expect 'Common Sense'" containing a monologue or talk recorded in June 2024. The speaker discusses the misconception of common sense in workplace communication, emphasizing the importance of providing context rather than assuming shared understanding among team members.
Remove common sense from your dictionary because there's no such thing. Common sense is not common. It's just what you think is normal. And to assume that somebody else is going to have the exact same wiring and view something as common sense is kind of just arrogant. Instead, you really need to focus on communication and making sure that you're communicating at a level that people understand what the desired behavior is. I know in my own experience, I have had times where I'm just like, you know, that's common sense. Why didn't they just do that? But the reason somebody didn't do the thing I thought they should just do is often because someone is lacking context. All of these pieces of context are floating around in the business owner or the manager's brain because you've been in that strategy call, but they maybe haven't. And it is our job to communicate that. And the only way you can communicate that is removing words like common sense from your dictionary and replacing it with context. You know, why didn't they have the context to do this thing? Why didn't they have the context to solve this problem? It's not common sense, it's context. And it's something that you can and should be filling in.
