This is a YouTube video titled "What EVERY small business can learn from my dentist..." containing a monologue or talk recorded on April 22, 2024. The speaker discusses business strategies, specifically how small businesses can improve client retention and recurring revenue by adopting follow-up processes used by dentists.
Getting more clients is easier if you have a good follow up process. And that's why every business out there should steal from dentists. You see when you're in a dentist appointment, before you leave the room, they ask you about when you want to schedule your next appointment. This is a great way for them to follow up and make sure that you actually come back and repeat that service later on in the year. By making this offer, you're going to increase the likelihood that someone's going to say yes to this offer, which will increase the amount of repeat services you have, which by extension will increase your cut customer lifetime value. In other words, makes your business a lot healthier. So the next time you are challenged with a struggle in your business, such as how exactly do you get more recurring revenue? Rather than trying to reinvent the wheel and create something totally new for your business that has never been done before, try to steal your process from other industries and bring it into your business to solve for problems that you are actually facing. So let's steal this process.
