This is a YouTube video titled "What is a business process?" containing a monologue or talk from April 17, 2024, discussing the importance of systemizing small business operations by codifying success into repeatable processes that align with personal values and business goals.
As a small business, systemizing your operations is not about becoming the next Amazon of soul crushing, regimented, everything's the same dusty policy binders. No, it's just about taking what success means to you, codifying it, meaning making it step by step so other people can do it, and then doing it so that you feel really good when you log off for the day that your business delivered the experience that you are proud to stand behind. That is what process building is all about.
