This is a YouTube video titled "Why Managing Expectations is IMPORTANT 💯 #shorts" containing a monologue or single-speaker talk from June 15, 2023, discussing the importance of managing expectations, transparent communication, and kindness in processes to ensure better engagement and reduce drop-offs.
You need to manage expectations, right? If you set the tone right from the very beginning and you say, like, this is going to be the process, we need to test it, this is important, then I think the applicant also sees this whole process differently. If you, of course, surprise them at every stage, then you know, they will be overwhelmed and maybe they will also drop off the process. So I would say it really, it's managing expectations, right? And then also ensuring the transparent and very open communication, maybe even over communication at some point, like, really just being as detailed as possible at every stage. People usually appreciate. And of course, kindness always helps when you are nice to people and, you know, just you care about them.