Matt's team spent 12 weeks working with ZenPilot and came away inspired by their account management and customer service. He calls it the gold standard for how service-based firms should operate.
I'm constantly telling my team, after interfacing with your team and doing an implementation of ClickUp with Zen Pilot, that I've been truly blown away. And this is an honest, authentic response here. Like, I've been truly blown away by your team's capabilities and the way that you guys do account management and customer service thought leadership. It has really inspired us to get our ducks in the row. Honestly. I'm constantly reflecting back through that 12 week engagement that our teams were collaborating together from a service based firm to a service based firm. And there's still lots of lessons to be learned that we're still kind of cherry picking and figuring out how do we be that way. And so zenpilot has been a phenomenal experience to just learn, like osmosis, like pure osmosis, like, this is gold standard. Let's be that. And that has by far been the best service to service based experience I've had.