George B. ThomasYour Human-Centric Business Growth Coah on Leadership, Marketing, Sales, and HubSpot Strategies

Your business shouldn't rely on memorization

Name: Your business shouldn't rely on memorization
Uploaded: 2024-03-04T19:00:01+00:00
Duration: 46 s
Channel: George B. Thomas
Description: Short excerpt from a YouTube video by George B. Thomas (uploaded 2024-03-04) showing a brief exchange about vacation coverage. SPEAKER B lists tasks to…

4 Mar 2024 · 1 min

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0:46

Short excerpt from a YouTube video by George B. Thomas (uploaded 2024-03-04) showing a brief exchange about vacation coverage. SPEAKER B lists tasks to be handled during their absence— invoicing clients, customer support tickets, filming YouTube videos, and preparing the "Process Driven foundations" course opening next week—while SPEAKER A says they don’t know how to perform those tasks and asks to call for guidance; SPEAKER B responds jokingly that they’ll cancel the flight.

Oh, hey, by the way, I'm getting ready for vacation. Just checking everything out. Should be good to go. Thank you so much.
Do you need me to cover for you while you're out of the office?
Well, yeah.
Okay, what exactly does that mean I have to do?
I mean, you know, the normal stuff. Invoicing clients, customer support tickets, filming YouTube videos. Oh, and don't forget, we are opening Process Driven foundations next week. So you gotta get that whole course ready.
Wait, wait. I know we've done this before. A few times, but I've never done it. What exactly am I doing and when am I doing it?
Well, what do you mean? What? You've been here for years, you don't know what I do?
I mean, yeah, I know what you do, but I don't really know how to do it. Can I just call you while you're on vacation? You can kind of like walk me through it over the phone.
I'll cancel my flight.