Tyler Shultz: Truth and Consequences from the Theranos Whistleblower

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I'm Guy Kawasaki and this is Remarkable People. We're on a mission to make you remarkable. Helping me in this episode is Tyler Schultz. Saying that Tyler is remarkably brave is an understatement. He was the whistleblower in the Teranos debacle that led to the conviction of Elizabeth Holmes. Someone is truly remarkable when they aren't afraid to speak up, especially when it means they will pay a big price. And in this case, big price means upending your relationship with your grandfather, incurring $500,000 in legal fees, occupying approximately 10 years of your life, and being harassed by the Terranos team. His grandfather, by the way, was George Shultz. George was a former Secretary of State, Secretary of Labor, Secretary of the treasury, and Director of the Office of Management and Budget. This interview starts with the night that George asked Tyler if he had talked to the Wall Street Journal, specifically John Carreyrou, the author of Bad Secrets and Lies in a Silicon Valley Startup. If you search for Tyler's name in the book, it appears approximately 200 times. Tyler studied biology at Stanford University and was a summer intern at Teranos after his junior year. He later became a full time employee. He worked as a research engineer for eight months before revealing the scam. Today, Tyler is the co founder of the Healthier Company. This company enables consumers to take charge of their health through early identification of issues. It provides valuable health insights and actionable interventions. Tyler received the James Madison Freedom of Information Award along with being placed on the Forbes 30 under 30 healthcare list. I'm Guy Kawasaki. This is remarkable people. And now prepare to hear a remarkable, arguably depressing story about Silicon Valley startups. Here is the remarkable Tyler Schultz.

If you had told your grandfather that you had had talked to the Wall Street Journal when he first asked you, how would things have changed?

Yeah, that is a really interesting thought experiment. And I actually was debating whether I should tell him the truth from the get go and I actually discussed this with one of my housemates I was living with. I basically said I'm going to go over to my grandfather's house and I was panicking and he said well what are you going to tell him? And I said I'm going to tell him the truth because I've always told the Truth. And I felt like if I continued to tell the truth, that things would work out for me. And he just said, dude, you should definitely lie. And his real. His reasoning was that I really didn't know what was at stake, and I should really go over and I should collect as much information as I could before I decided to tell the truth. And I could decide to tell the truth at any point if I wanted to. But first, I should just gather information and make sure that was the right decision. And I think, looking back, that was really good advice. And had I gone over to my grandfather's house and told him right out of the gates, yes, I've been speaking to a Wall Street Journal reporter. There were Theranos lawyers in the room right up the stairs, and they would have come down, and they would have. They were ruthless lawyers, and they would have definitely been able to pressure me into signing their affidavits, and I would have been backed into a corner that I wouldn't have been able to get out of. So in this situation, I think it was the right decision to lie. I told them that I had not spoken to the Wall Street Journal when I had, and really, that bought me some time to get my own lawyers.

When you say that would have backed you into a corner, but you were still telling the truth about what was going at Terrano, so it's not like you were covering something up. So what corner would they have you in that you violated your NDA?

Yeah, they would have said that I violated my NDA, that I was giving away trade secrets. They believed that those trade secrets were worth literally billions of dollars. I think it just would have been harder for me to get out of that specific encounter with the lawyers in my grandfather's living room. And at that time, I had no legal counsel, and I had no idea what I was doing. And so I think it was just a lot easier to just say, no, I haven't spoken to them. I don't know why you think I've spoken to the Wall Street Journal, but I haven't. Yeah. So I think things really worked out. I got a little lucky. Not gonna lie. Okay.

And what did her team do to you?

What did they try to do to you?

They tried to do a number of things. So, one, they wanted me to feel like I was the crazy one. They said that, like, 80% of what the Wall Street Journal had only came from me and me alone, that there were no other sources, that once the Wall Street Journal published their article, that my career would be over, that I would never get a job ever again. They tried to run me out of money. We were in an intense legal battle. I ended up spending around $500,000 in legal fees. Their goal was just to completely deplete my resources and my parents resources. They had private investigators following me and my family and my legal team. And at one point I realized that the point of the private investigators wasn't to actually see where I was going, who I was having lunch with, any of that. The goal of the private investigators was to scare me. They didn't really try to hide it. Like, I met with the Wall Street Journal reporter once, and the Theranos lawyers let me know, like in the next two days that they were aware that I was meeting with the Wall Street Journal reporter again. And so, you know, they weren't trying to hide the fact that they were following me. And then actually in the trial, being able to actually see the checks written to the private investigators made it even more real. It was definitely a. A scary. It was definitely a dark time.

And your father at Elizabeth Holmes sentencing said that you were sleeping with a knife. I mean, you were like, afraid for your well being.

Yeah, I was actually. So there was one specific instance where my parents met with a lawyer. I had my own lawyers, and we decided it made sense for my parents to get lawyers as well. And so they met with their lawyer for the first time. They exchanged notes and documents and things like that. And then after the meeting, their lawyer went to a wedding. And during the wedding, someone broke into her car and stole her briefcase that had all of those notes and documents. And it's totally possible that that's a complete coincidence. It's very likely that that's a complete coincidence even. But when you know you're being followed and when you know how. How scary these people are, how powerful these people are, how much money these people have, what's at stake for them seriously makes you question where the line is. And I didn't know where the line was for them. And I thought it's totally possible that they'll try to just knock me off. And there were times when in the middle of the night, I would hear rustling outside my window and my heart rate would just skyrocket. And I thought I would literally think, tonight's the night that Sonny waxed me. And so it didn't provide a whole lot of comfort. But I did sleep with a knife just on the other side of the, you know, right under my mattress.

Wow.

I also carried pepper spray with me for a long time.

Wow. What was the rationale. They're gonna scare you into recanting to lying for their side. Give them more, you know, crap about the Wall Street Journal they can use against the Journal. Like what. What was the point of trying to intimidate you?

Yeah, so they weren't necessarily trying to convince me that the Theranos technology really was everything that they said it was. They were just trying to convince me to back out of being a source for the Wall Street Journal. That's all they wanted out of me. They were like, we're gonna bully this kid. We're gonna scare this kid until he just shuts up. And I wouldn't do it.

And. And now after her sentencing, a week from sunny sentencing, do you feel safe? I mean, is this part of the nightmare over?

Yeah, definitely. I have not feared for my safety for a long, long time.

Can you tell us generally, what happens after you blow the whistle in something like this? What happens to the whistleblower?

In my experience, when you blow the whistle on something like this, you're bullied and intimidated and threatened and sued or threatened to be sued. It's just a long. It's a really long ordeal. I met. I first met Elizabeth when I was 20 years old, and I'm 32 years old now. So this saga has consumed my entire adult life up to this point. I don't even know how to begin answering that question. It's just a long, painful ordeal.

So with hindsight, would you do it again?

Yeah, well, I think I would do it again. I would do it very differently. I hope that if I were to go through this again, that I would have learned a lot from the first go around. But it's an interesting question, because when people first started asking me that question when I was 26 years old, shortly after or while I was still really in it, my answer was, no way. I would never do this again. It was totally not worth it. And as more and more time has passed, I think I'm starting to see more the positives that have come out of it. And now that the threats are totally gone, and I really have been able to turn this really terrible negative experience into a positive experience. So finally, at this point in my life, I'm starting to say, yes, I would do it again. You know, it was worth it. Things also really worked out for me. I got extremely lucky. Yeah. So at this point, I'd say I'd do it again.

What factors make you now think you.

Would do it again?

I mean, what was the positives that.

Came out of this one, I've been totally vindicated by the fda, cms, sec, and now with these criminal trials by the Department of Justice. And that ultimate form of vindication took a long time to come. Like I said, I'm 32 years old now, but did finally come. All those threats, I think are now mitigated. And I speak to tons of universities and classes and at conferences, and I really get a lot out of those types of events. Like, I'm always having people coming up to me afterwards, seeing, saying I was in a very similar situation and your story inspired me to do the right thing. And that means a lot to me. It really does. And so now I really do see the positive impact that my story has had. And I wouldn't go back in time and not do all of these things to spare myself some money and emotional damage. At this point, I'd say it was worth it.

If you were writing a book called Whistleblowing for Dummies, what would your advice be for a potential whistleblower piece of.

Advice, number one would be get a lawyer easily and do what your lawyer tells you to do. If I could redo one thing, it would have been, I wish I had gotten a lawyer while I still worked at Theranos, because there are ways to blow the whistle a lot more responsibly than what I did. Like, there are protected government whistleblowing channels that you can go to. I actually tried to go through one of those whistleblowing channels initially and unfortunately my complaint seemed to have gotten kind of lost in the shuffle. But I wish I had a lawyer who could have really advocated for me. Like when I, when I, I reached out to. It's called the Laboratory Investigative Unit. It's part of, part of the center for Medicare and Medicaid Services. And I use a fake email and a fake name. I was trying to be completely anonymous because I was just terrified. And really what I. I needed a lawyer to say, look, you have the right to do this and not only should you use your real name, but we're going to advocate for you and we're going to make sure that this complaint is heard. And we're not only going to go to cms, but we can go to the sec. There's a lot that a lawyer could have done, done to help me.

So right now you're in the bioassay testing kind of, right?

Yeah, I'm still in the diagnostic business, for better or worse.

So when you're out there pitching flux, do you find you have to dig yourself out of A hole because you're, you know, you're tainted with Teranos and you're the Terranos whistleblower. Or do people just say, wow, you got a lot of cred, we can really trust you.

It's an interesting question. So actually Flux is, will soon no longer be a company. Unfortunately. We had a really amazing diagnostic technology that used like old computer hard drive tech where you have magnets that flip up and down to store zeros and ones and instead you have a biological reaction flip those magnets. So it was very sensitive, easily multiplexable. You could use it in point of care settings. The technology itself was really incredible and unfortunately I really struggled to fundraise and ultimately I had to finally make the decision to move on. And it was a tough decision to make because I had been working with this technology for about six years. I think that overall venture capitalists probably trusted me more than your average entrepreneur, especially in the diagnostic space. But I also think that there are some people who are really good at raising money and I'm definitely not one of those people. It's possible that I'm overly honest, I'm too practical. And I've been told directly to my face I need to be more like Elizabeth Holmes because I'm not very. I know, I've heard it many times, believe me. I'm not a really good salesperson. I'm not good at showing the big vision. I was really good at talking about what our technology is, what we've accomplished, the papers that have been published, the data that we have. And the one thing I couldn't do was really pitch investors on this huge, you know, multi billion dollar opportunity. And it was really sad because I felt like I found a technology that could actually do the things that Elizabeth was claiming and I thought the business would basically sell itself. And that was definitely not the case. Diagnostics is a brutally, brutally tough business. And it's one where investors have lost a lot of money over the years. It's really capital intensive. There haven't been a whole lot of winners. So it's a tough space to raise money in. But interestingly so, even though Flux is winding down, I actually did co found another company called Healthier. And with Healthier, we're taking a completely different approach where we're actually using the same technology that's in central laboratories, but we're using a collection device that allows people to prick their finger and collect the sample at home and then put it in the mail and ship it to the lab. And I think it's Actually a really practical and responsible and ethical way to kind of achieve that same vision that Theranos was going for. And I would say we're even taking it one step further because we're not in a Walgreens. You can actually do the collection at home. You know, Elizabeth always talked about these diagnostics being actionable information. And for us, when you get a result on your portal, right next to your result, there's a button where you can click to schedule a telehealth consult and you can discuss your results with a physician who can either order follow up tests or say it looks like you're pre diabetic or you have high cholesterol. I'm gonna prescribe you some metformin or statins, which are really cheap and effective medications that can potentially save people's lives. So, long story short, still chasing the vision. I think it's a really good vision. I think there's a much better way to achieve it.

I've been in Silicon Valley for, I don't know, 40, 50 years, and what I've noticed is that it doesn't matter how many times you fail. All that matters is you succeed once and then everybody forgets the failures.

Yeah, thanks, I appreciate that. I do feel like I've experienced a lot of failure thus far in my career. Like Theranos was a disastrous flaming ball of a failure. And then Flux, I think Flux was a more elegant failure. And I even had some of my investors who I spoke to as Flux was dying out, and they said, you know, you actually did the things that you said you were going to do when you raised the seed round. And now investors aren't really buying the story you're. You're selling, and we would love to back you again if the opportunity comes up. So I feel like overall, it's always sad when something like that dies, but it's best to just fold when it makes sense and to not go down the path that Elizabeth did, where failure was not an option for Elizabeth. And so she did anything she could possibly do to not fail, and that ultimately led to a massive fraud.

One simplistic way of looking at it is you just saved 11 and a quarter years of your life by having that moral high ground. But I digress. So I am curious because one of the things that is most, I don't know, confusing to me are the two people. William Frist and William Fogey, or Fogey, whatever. So, I mean, these guys are like heart and lung transplant surgeon and former director of cdc. And, like, how do those Kind of people get snookered. I mean, I can see Henry Kissinger, he's like trying to figure out Yeltsin and Gorbachev and George Schultz is dealing with George W. Bush. But these guys are in the business. How do they not see it was just a house of cards?

It's a really good question because I would say it wasn't that hard to see. That's the weird thing about this fraud is that it really didn't take a whole lot of special education or inside knowledge. If you roughly had an idea of what you were looking at, you could look at it and say this. There's no way that this can achieve the things that Elizabeth is saying. It was really obvious. I think the problem with those people, with her board specifically is that they wanted it so badly to be true. So badly. I think we all wanted it to be true. She had a very compelling story. She dropped out of Stanford when she was 19 years old. She was the next Steve Jobs. She wore the black turtlenecks. She was the youngest self made female billionaire and she was doing well by doing good. And it was just, it was a story we all wanted to believe. And I think a lot of those men, they wanted to believe the story, but then they also were just infatuated by Elizabeth. And she had this personality that is able to just suck people in. And she was just incredibly good at it. She knew exactly how to, how to, I don't know, like exploit, exploit like weaknesses in people's personalities and she was able to just suck them in. And on top of that I think the board was also overly compensated and they wanted to become enormously, hugely wealthy. So I think there are a lot of factors at play.

I think it's human nature, but it is human nature on steroids in Silicon Valley, which is this dependence on proxies, which I think at the root is because of laziness. And by this I mean, you know, well, Henry's in it and George is in it, so it must be real. And then they got this guy from the CDC and then the former Secretary of education is in it and the military guys in it. So all these smart people are in it, so it must be good. That's the due diligence. Where do I send the money?

I think that's exactly right. There was this enormous transfer of credibility that started with the dean of chemical engineering at Stanford where he joined Theranos. And then because he joined, Elizabeth was able to bring my grandfather in. And then once my grandfather was in, they brought in the Frist and Henry Kissinger and Jim Mattis, and the list goes on and on. They had former Secretaries of State, former Secretaries of Defense, Senators. It was really astounding. And as an investor, yeah, that means a lot, especially when you have someone like Jim Mattis on the board who was about to become the Secretary of Defense. He's a four star general. And on Theranos website they said that these devices were currently being used in Afghanistan in battlefields. And there was a quote attributed to Jim Mattis on the Theranos webpage that said this. And so if you're an investor doing diligence, who better in the world could vet that statement than Jim Mattis? And he's on the board, so of course you're going to believe it. These lies were just so big that they were almost unquestionable. One of the craziest things is that came out is the SEC found an instance where Elizabeth was telling a prospective investor that their revenue the previous year was a hundred million dollars. In reality, their revenue the previous year was a hundred thousand dollars. That's not, it's not a rounding error. That's not wishful thinking. That is just a 1000x misstatement of your revenue. Someone says, you know, my revenue was $100 million, you think, okay, maybe it's like 90 million. You don't think it's a hundred thousand.

This may be perverse logic on my side, but having seen what happened with your grandfather and Mattis and Kissinger and all that, does it ever make you take pause and you think, okay, so the Secretary of State, Secretary of Defense, Senator, is saying there's weapons of mass destruction, we gotta go Iraq. If they're so gullible about Terranos, how do we know there's really weapons of mass destruction or the Russians are going to invade Ukraine? Why would you believe them when they say anything? Or is it the case that you can believe them on that kind of stuff, but when it comes to biotech, they're just out of their lane, so just ignore what they say.

Oh, I thought the exact same thing, believe me. Like, you know, seeing Jim Mattis basically get manipulated by this young blonde woman and then he becomes this, the Secretary of Defense. That kind of, that scared me. It's like this. The safety of our country is in this man's hand. And I've, I've seen firsthand how manipulatable he is. It's terrifying. But I do think you touched on something that's important, where a lot of these men were very smart and Very accomplish in their field, but they just didn't know what they were looking at when it came to a medical device. And my grandfather basically told me exactly that once. He said, I'm over 90 years old. I fought in a world war, I negotiated the end of the Cold war. I've seen a lot in my lifetime. I know what I'm looking at and I know this is real. And it's a hard argument to argue against. It's like, yeah, everything you just said is true. Still does not mean that you're right, but I can tell that you're not going to listen to me. So it makes for a very unproductive conversation.

I've heard multiple versions of this. The answer to this question, which is you did or you didn't reconcile with him before he passed away.

I think the reason you've heard conflicting reports is that it is a little ambiguous. And so depending on who I'm talking to, they kind of take the ambiguity and choose to go one direction or the other with it. So the way things ended with my grandfather, he never apologized for anything. He didn't recognize his role in this, but he did finally say that I was right, which means a lot. So he did recognize that I was right. And he actually ultimately told me a story where he saw where Elizabeth was lying and in an instance where I didn't have to directly tell him and pry his eyelids open. So I think he finally did come around and believe. You know, he started believing me. But I first came to him with my concerns in 20, 2013, 2014, and then I was getting threatened with lawsuits in 2015, and he didn't really come around till late 2018, 2019, and then he passed away shortly later. So it really wasn't. By the time he came around, he really wasn't helpful, and he fell pretty far short of apologizing and actually making things right. So it's. It's pretty ambiguous. So I don't know how you. How you want to take it.

So now that you're involved first with Flock and now Healthier. Is that the right name? Healthier?

Yeah, Healthier spelled with a Y R on the end. So healthy.

So now. Now you're sort of in a management position. Have you figured out, you know, how do you deal with this sort of dichotomy of naysaying, negativity, pessimism versus honest feedback that we need to take into account and fix? So you don't want somebody who is just a total downer in your company. On the other hand, you need to hear that the technology doesn't work. So what's the advice to a CEO?

I mean, you're exactly right. You need to have a balance. And I think it's important to have balanced people. And I think it's important to have different people on your team to help create that balance. And it's funny that you say that, because like I said before, I've experienced a lot of failure thus far in my career. I've experienced a lot of positive things, a lot of growing opportunities, for sure, but I haven't had that big win yet. But when I look at things, I. The first thing I see is the thousand ways that it fails. I have. I'm always looking out for how is this not going to work, and how can we get ahead of it? And I think it's important to balance out that type of attitude with the attitude of, we're going to make this work. Like, no matter what happens, this is going to work. We're going to push through everything. We're going to. We're going to be the ones that make this happen. And I think that I'm not the CEO of Healthier, and I do think that the CEO of Healthier, her name's Stacy. So I think Stacy and I have personalities that kind of balance each other out a little bit. And she'll make fun of me and call me the Eeyore of the company, but it's in a very loving way. And when we've come up with our coming up with our product ideas, like, there have been times when I've just told her, like, I know you really want this to be a product we move forward with, but it just doesn't make sense because of xyz. And she listens to me, and that's nice. It's nice to have that person who is, you know, super high energy and super like, we're, you know, this is gonna happen. We're gonna make it work. But they can also listen to someone like me and say, okay, this is not the best path forward. This is not what we're gonna do. We're gonna adjust. We're gonna find a different path, a different product. And so, yeah, it's been good finding that balance.

There are many allusions to Elizabeth Holmes wanting to be or thinking she was the next Steve Jobs. And I worked for Steve Jobs. I don't want this to be a Daniel Quayle moment. I am not a Steve Jobs. I work for Steve Jobs. And I will tell you, I read the book, and there's every Two pages, somebody delivers her bad news and he or she's fired. And I double checked with somebody who worked with me in the Macintosh division. We cannot come up with an instant where someone went to Steve and said, you know what? The operating system is buggy, or that disk drive won't work, or we're making the architecture wrong and the person got fired by Steve Jobs. There's no similarity between Elizabeth having no tolerance for negativity and Steve's tolerance for negativity. Now, when you went to Steve and said there was a problem, you damn well better be right. Don't get me wrong. He wasn't like, singing Kumbaya, holding hands, wearing Birkenstocks and being all lovey dovey. But I don't ever remember him firing somebody for bringing bad news to that.

I would say that I think Elizabeth emulated the appearance of Steve Jobs more than she really emulated his values. And she wanted other people to perceive her as Steve Jobs more than she actually wanted to be like Steve Jobs. She wanted to. To walk the walk. She wanted to be perceived as Steve Jobs. But obviously I never knew Steve Jobs, but I've spoken to a few people who did know him, and I have not seen a whole lot of similarities.

Okay. Other than the turtleneck. Right.

And the black turtleneck.

Yeah.

And the dropping out that you can.

Get at the gap. Yeah.

Up next on Remarkable People.

But she's really good at putting on a show. She's really good at presenting an image of herself. And she will strike the perfect balance in order to win people back over. It'll be like a perfect balance between remorseful and overcoming adversity and, I don't know, being a loving mother and being brilliant in some respect, she's gonna do it.

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Welcome back to Remarkable People with Guy Kawasaki.

Do you ever wonder, like, what was going through the minds of. Of people in the lab who didn't blow the whistle, but knew something was wrong and resigned? Because if, arguably, if you had not done what you did, this charade would have gone on longer and literally, people could have died. Right. So when you look back, was resigning perhaps in protest enough? Or did they? Should they have taken the next step and done what you did?

So we had seen, you know, instances where people did speak up, like, you Say when you read the book, it was like every two pages, somebody disagreed with Elizabeth and was fired. And that was not lost on the employees. You know, that wasn't something that was hidden. We were very well aware of this feedback loop. And people saw you speak up, you get fired. And in some cases, even worse. In some cases, those employees were then sued. And when Theranos sued former employees, they sent out a company wide email about it, basically saying, we will sue you too. This is not an empty threat. We will follow through with these NDAs and we will sue you. And so people were just terrified. And I definitely don't hold anything against my co workers who did not speak up. You know, in a lot of ways, it's something that in good conscience that I could not recommend to a friend that they do what I did. A lot of people had mortgages and kids and visas that were dependent on working at the company. And, you know, it definitely is a path that comes with a lot of self sacrifice. And I think it's. I think it's acceptable that in these situations, some people look after their own self interest. And I think, I really do think that is. That's okay.

I read an NPR thing about how after the sentencing, it said that you were rejoicing might be too strong a.

Word, but.

So where are you mentally? Are you like, okay, you're vindicated, but are you doing backflips, drinking champagne, or you're just saying, oh, God, thank you very much, let's just get this part out of my life and I want to go do something positive.

Yeah, thanks for bringing that up. Actually, I do think that was taken a little bit out of context. As I've learned, most things end up getting, or many things end up getting taken out of context. But basically, when she was convicted, my parents called me that morning and they said, regardless of what happens, we're popping champagne tonight because this is over. This is finally a huge thing that is a terrible thing that will finally be behind us after today. Whether she's not guilty or whether she's guilty, we're gonna celebrate. We need to take a deep breath and feel like this is finally off our chest and come home and enjoy that feeling with us. And she was convicted. Guilty. And I went home and we had a really, a really great night with my family and my family, friends. Everyone came over and just congratulated me. And her being convicted in a criminal court of law was the ultimate form of vindication for me. Ultimate form. And so for me, it did feel like it did feel like a win. But then when her sentencing came around, I was kind of expecting to have that same feeling again. And that is not how I felt. And I. I got no enjoyment out of thinking of Elizabeth sitting in a prison cell for 11 years. And I think. I think it's well deserved. The judge said the sentencing guidelines would be put her between 11 and 14 years. So she got the lightest end of the sentencing guidelines. But I don't get any joy out of Elizabeth's suffering. I did get some joy out of being vindicated, though. And I'll also say that it's just a sad situation with her kids. And it also brings up a lot of bad memories with me and my grandparents and the suffering that me and my parents went through. So her sentencing was not. It was just kind of sad. It was just sad.

It's not like. Like her punishment can undo your pain. Right?

The two are right.

Orthogonal at best.

Yeah, no, that's exactly right. Her punishment does not undo my pain. But for me, I'm just glad that it's over and I'm glad the sentencing is behind us. You know, we still have. She has a hearing about her restitution still coming up, and Sunny still has his sentencing, so it's not completely over, but this did feel like a huge, huge chunk of it is now behind us. And you know that the book is almost closed. This close.

Let's just say that she appeals. It takes two years for the appeal to come to court or whatever. And in every photo, she's holding two kids and she gets a book deal for $5 million to tell her side of the story. And now she's saying, oh, I've seen the light, maybe even starts another biotech firm. Like, what do you say? You say, only in America do you say, what the. I mean, what do you say when that. I mean, that that's a scenario that could happen, right?

Not only that, I almost think it's inevitable. She's not just gonna go to prison and then enter and re enter society quietly. She's just not that type of person. She's gonna have some form of a second act, and she'll undoubtedly convince a lot of people that. I don't even know how to say this, but you know, she's really good at putting on a show. She's really good at presenting an image of herself. And she will strike the perfect balance in order to win people back over. It'll be like a perfect balance between remorseful and overcoming adversity. And I don't know Being a loving mother and being brilliant in some respect, she's gonna do it and she's gonna, she's gonna convince a lot of people. She's gonna, she's gonna have a lot of people on her side, I'm afraid.

Maybe Andrew Newman and her can start a company together that would be the perfect combination. Funded by Elon Musk. That's the dream team right there. So, yeah, I mean, it is a freaking amazing story. Oh my God. Yeah. Not only is it only in America, it's only in Silicon Valley could this happen. And there's just, yeah, remarkable, to use a word. I need to get some like, thoughts about how people listening to this can apply this to their lives. So question number one is, how do you spot this kind of bullshit? How do you spot a bullshit CEO a bullshit company?

That's a tough question. I think it's pretty tough. I think the problem is that human nature gets in the way. We want to believe people that we are attracted to in some way. Attracted to their story, attracted to their ideals, attracted to their charisma or the way they speak. And oftentimes that masks a lot of truth. And because we are human, it's really hard to see past those types of things that we're attracted to. So as best you can, try to remove personalities from what you're looking at and just evaluate a company or a technology just based on the technology or whatever metric you have to evaluate the company. And it's really, it sounds easy, but it's much, much tougher, much easier said than done.

Part of it is a self selection process, but you only hear, I guess that's not true because we know about WeWork and we know about our friend in crypto and we know about Theranos. So we definitely know about the spectacular failures. But you know, people told Steve Jobs that what he was going to do was impossible. And people told fred Smith at FedEx. I mean, every big success story, there's always this like, everybody says it can't be done. You can't, you know, nobody wants an electric car. There's no infrastructure. I don't know the answer either. I don't know when you believe and when you doubt. Which is, I guess maybe that's why it's hard to be an entrepreneur.

Yeah, yeah, it's tough. Yeah, it's hard to see. And I would also add that a lot of times people, like you said, have these crazy ideas that feel like this could never work. And then it works. And then the problem is that that person, internalizes that. That entrepreneur internalizes that. When everyone tells me I'm wrong, I'm right. And that, I think can become pretty dangerous. And it's the same thing we saw with the Theranos board. That's that whole I fought in a world war, I negotiated the end of the Cold War type of I can never be wrong type of mentality. And ego. Ego is. Is a dangerous thing. And I think there are a lot of Silicon Valley CEOs that end up with enormous egos, because in a lot of ways, maybe a lot of ways, they've gotten lucky. They had crazy ideas that worked. There are a lot of crazy ideas that don't work work, but some of them do work out. And those people then might think that they're a lot smarter than they actually are, and then get into spaces that they may not be as familiar with, thinking that they can't be wrong. And then bad things could happen.

The Silicon Valley entrepreneurial way is to say that just because people say you'll fail doesn't mean you'll fail. But very few people think about it the other way, which is just because people say you're fail doesn't mean you'll succeed either. And they never think about that. Right. All these crypto bros pretend the last three weeks didn't happen. But when you talk to crypto pros and you express negativity about crypto, they always tell a story like, well, people doubted that the Internet would be big too. And cryptos like the Internet, you can doubt it, but it's going to be successful and you're gonna miss the boat.

Yeah, that logic makes no sense.

Yeah, I mean, if for a while people thought that the most valuable thing in the world was tulips, well, that didn't work out either. Yeah, well, Tyler, I gotta tell you, man, for a person of 30, you, you sure have had some interesting experiences. And I'm sorry you had to sleep with a knife, but at least I'm one person in Silicon Valley who deeply admires what you did. And I think you have just. Man, you have steel balls, man. That took courage. I really admire what you did.

Yeah, thanks. I really appreciate that. So, yeah, hopefully now I can take all of these. I've learned too many lessons to count. Hopefully I can take all those lessons and apply them to healthier and finally get that big win.

I just thought of something. I'll make you an offer that you can refuse, which is, okay. I like you so much and I admire what you've done so much. I have to Be immodest for a second. I know how to pitch, okay? I've literally written the book on how to pitch.

All right?

So I offer you free and no options, no nothing. You don't have to give me nothing. You gave me this gift of this interview already. But I will be happy to meet with you and the CEO of Healthier and offer you feedback on your pitch if you ever want that.

We would very much appreciate that. Yeah, that'd be great.

We don't have to meet on the campus of Stanford. We don't have to hide from the Bo Schiller, you know, tales. We can meet in. We'll really stick it in their faces. We can meet at Bucks in Woodside.

Okay?

That'd be fun.

Seriously, I offer you that. You just let me know. I'll be happy to do that. It would be an honor and a privilege to do that.

That would be awesome. Yeah, I'll definitely take you up on that.

We are releasing this episode on December 7th. We timed it this way because today is the day that Sunny Balwani, the other defendant in the case, is being sentenced. We recorded this episode on November 23rd. We don't know what the sentence will be yet, but if Elizabeth Holmes got eleven and a quarter years, you can be pretty sure that Sunny is going to have a stiff sentence, too. You would think that what you just.

Heard about is a novel or a movie, but it really happened. Only in America, Only in Silicon Valley. Tyler Schultz should be honored, commended and admired for doing what he did at great cost, at great risk. Someday, if you're running a company, you should never, ever put people in the position where they might have to blow the whistle.

And if you are someone who's working for a company that is doing something fraudulent, admittedly this is easy for me to say, but remember the example that.

Tyler Schultz provided us today. He did the right thing.

I'm Guy Kawasaki and this is Remarkable People. My thanks to two surfing buddies, Mark.

Nishimura and Jen Crock.

Without their help, this interview would not have happened. My thanks to the remarkable team Jeff C. Peg Fitzpatrick, Shannon Hernandez, Madison Drop In Queen of Santa Cruz Nismer. Alexis Nishimura, college applicant, and Luis Magana, college graduate.

Remember, once you start lying, it's very.

Hard to stop lying. Eventually, you may end up in prison.

Remarkable people don't lie. And they don't end up in prison.

On this pleasant note, let me bid you a fond mahalo and aloha. Thank you to all our regular podcast listeners. It's our pleasure and honor to make the show for you. Knowing that you like our podcast makes all the difference to us. Please follow the show in your favorite podcast app or find the latest episode every Wednesday@remarkablepeople.com this is remarkable, people.