Families: Approving/ Denying Tuition and Fee Invoices in EMA

Welcome to Step up for Students. Today we will be discussing guardians approving or denying tuition and fees in Emma. Let's begin by logging into your EMA account. The Tuition and Fee Invoices section is now visible on the dashboard. You can accept or decline an invoice in this section by clicking on the appropriate button. If you wish to reject an invoice, simply click on the red X button. A pop up box will appear to confirm your decision and to select a reason. If you wish to deny an invoice, simply click on the red X button. A pop up box will appear to confirm your decision and to select a reason, click the arrow in the Select a Reason box. To view a dropdown of reasons, choose a reason, then click Deny Invoice what happens when a guardian rejects an invoice? Please keep in mind that schools are unable to edit or remove invoices once they have been generated. If the amount on the invoice is incorrect, the school may need to request that the invoice be removed and may also need to withdraw and re enroll your child. If the student is no longer enrolled but an invoice is generated, it is likely that the fees are still owed to the school or due to the dates of attendance. If you want to approve the invoice, please click the blue check mark. A pop up box will appear to confirm your approval. If you approve, click the Approve Invoice button. Keep an eye on the Notifications icon on the top right of your screen. New invoice alerts will be displayed here and you will receive an email as well. Please note Tuition and fee invoices will be generated at different times depending on the enrollment date. Type of scholarship this concludes our presentation on guardians approving or denying tuition and fees in ema. If you need further assistance, we are available via live chat, email or by phone Monday through Friday from 8am to 5pm Eastern Standard Time. Thank you for your time and attention.