This YouTube tutorial (NWSA Provider: Creating Your EMA Account Part II) explains how employees and individual service providers create and complete Personal Provider accounts in the EMA (Emma) platform. It clarifies which provider categories require individual accounts (e.g., part-time tutors) and which are exempt (after-school and summer programs approved as businesses), walks through signup and verification (email OTP, security questions, MFA phone), details the Personal Account dashboard and profile fields (1500-character description, physical address, contact info), and describes how to add services with required credentials and uploads (documents up to five) and how submissions are processed and approved.
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Welcome to Emma Account for New World Scholarship Account Providers Part 2 For part 2, we will be addressing personal accounts for employees who will provide proof of their credentials and work directly with students. The following categories of providers do not need Personal Provider after school programs and summer school programs. Providers in these categories are approved as a business and will not need employees to provide proof of their credentials. The following categories of providers do need Personal Provider accounts Part Time Tutors Providers in this category will need employees to provide proof of their credentials through their Personal provider accounts. If you are a business user and you will not be providing services yourself, please stop here and do not proceed to create your own individual provider account. If you are a business user and you will also be providing services as an individual provider, then proceed with creating an individual Service provider account in the next section. For business owners who also provide services, you can click Create Account at the bottom of the checklist under your Business Dashboard. For example, if you own or manage a tutoring business, but you also provide individual tutoring, this next section is for you. Once you click the Create Account button, a pop up will appear containing a checklist that you need to complete to create your personal account. You'll be logged out as it said, and you can simply log back in with your existing credentials. The Personal Account Dashboard will be added to the left hand side menu and you will have the ability to finish setting up your personal account. If you are a user of a business account and will need to create a personal account pause on this login screen. Please do not proceed with the following steps instead of you've already used your login credentials for the business account as directed. If you are not a business user and need to create a personal account, please proceed with the next steps. Let's get started to create that personal account by navigating to sufs.org emma providers account. You will click on the sign up link located under the login bar for added security. We will send a one time password to your email. Please enter a valid email address and verify the code. Once you receive the verification code via email, please be sure to enter the code exactly as listed. If the email verification code takes longer than three minutes, click the resend verification code. Service Providers are defined as a person or organization authorized to provide services to scholarship students. Please make sure to select Service Provider in the account type Drop down. Once you complete your security questions, please click Continue to move forward. Please note that once security questions are created, they cannot be changed. Now let's follow the steps to create a Personal provider account. Individuals who are creating a Personal provider account will receive a pop up screen that requires their acknowledgement before they can proceed. This will not be seen, however, for those who are connecting a personal provider account to their established business account. Now let's all come back together. For those businesses that also provide a service, you will be asked to log in again. You will use your existing credentials to log back in. For new personal accounts who provide a service, log in using the credentials you just established. Once you log back in, you'll see several new options. These menu items are broken down into two overall sections. We will now begin the section for your individual account which includes Profile, Individual Services and Businesses Personal Provider Profile Here you'll be able to provide information regarding your service. The brief Description has a 1500 character limit, including spaces. Please be concise and apart from a basic business overview, this field can also be utilized to highlight any additional services your business offers and could be considered. For parents browsing the marketplace, the Description field is an area to highlight the area of focus for your business. For example, if you specialize in high school math tutoring, include that information in your description. You'll be required to enter a physical address where the services are rendered. Contact information for the individual provided regarding the actual service itself. Once you have completed this section, click the Save button. After you save your entries in the My Profile section, the complete your personal account checklist will appear. Click Continue to proceed. The phone number used for two step verification must be Multi Factor Authentication compatible. This means we need to be able to text or call the number with a code. The number chosen cannot be a phone number with a recording. Please make sure to enter the correct information here to avoid MFA issues in emma. Once you enter your individual profile information, you can start to enter the services you provide, simply click on the Add a service option. To start adding your individual services is simple. Select your service category, service type, credential type, expiration date, and license number. In addition to this information, documentation is required for the service you are providing. To assist our Provider Relations team, please upload documents that support your eligibility to provide to specific services selected. It would be most helpful to have the document names reflect what they demonstrate, for example License, certification or diploma. Please ensure the documents are not password protected. Please refer to our parent and provider handbooks for details on the required documentation. Please note the EMA platform can accept up to five documents at once. Once your individual service has been submitted, it will go to a processor who will receive your submission. Once the status has changed from submitted to approved, you may quickly view those services by clicking the eye icon, or remove those services by clicking the red X. Please check back regularly to review the status of your submission. If you have any issues with creating your account in Emma, please use the link or the QR code noted here to report your concern. Thank you for joining us for Part two.
