Always Onboarding #employeeretention #employeeengagement #employeeloyalty #employeeexperiences

5 Oct 2024 · 1 min

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In this monologue, Marc Haine argues that traditional, one‑time onboarding is obsolete. He calls for a shift to "forever boarding," a continuous process that shepherds employees through ongoing milestones rather than a simple start‑stop ritual. Haine emphasizes that managers must move away from a transactional mindset—where onboarding is turned on and off like a switch—and instead adopt a relational, always‑on approach. He highlights the need to address the distinct expectations of multiple generations in the workforce, including Gen X, Gen Y, Gen Z, and the emerging Alpha cohort, asserting that a one‑size‑fits‑all, transactional model fails for all of them.

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We have to stop onboarding employees completely. Stop onboarding. We need to be forever boarding. And this is where being able to shepherd people through these different milestones comes in because it's a process that doesn't end. If we're leaders first, we don't just turn the switch off and on like Wile E. Coyote and the sheepdog. As soon as the bell whistles, right? The sheepdog stops doing sheepdog stuff and The wolf stops doing the wolf stuff and they just, or the coyote stops doing coyote stuff and they just go off hand in hand. We have to get out of this mindset that everything we do as managers is transactional because it's not that anymore. Transactional does not work with Gen Xs, Gen Ys, Gen Zs, and of course, the new generation that's going to tipping on the doorstep right now, which is the, which is the Alpha generation.