Marc Haine discusses how immigration supports Canada's urban workforce and why communication skills matter. Miscommunication costs the US roughly $3 trillion annually, and diverse job experience helps workers adapt to different environments.
Well, it's a major issue because Canada, as we know, is a country that thrives on immigration. It's been a part of our history for 150, even more years since Canada was officially formed as a country. And it's even more so than ever in large urban centers. I'm in Toronto, so that's quite apparent there. The workforce that's coming in is coming from all over the world. And I think this is a great thing because they bring in diversity of experiences, which is what we're really talking about, the strength when it comes to diversity of job experiences that many of us who were born and raised in Canada may not have. It doesn't necessarily mean that they're better, but when you get a diversity, you get people working together with different ways of doing things, assuming they can communicate effectively. together, that leads to greater production and greater innovation. The problem comes when they can't communicate, and a lot of it comes from assumptions on communication. There's a figure that in the United States alone for a year, it's about $3 trillion are lost due to miscommunication. So it shows that this is a major factor. Yeah.
