A manager's mental picture of expectations means nothing if the team doesn't hear it. The formula: clear expectations times mindset times right behaviors equals results. Start by buying a mirror and checking your own communication.
Clear expectations times mindset and motivation times right behaviors equals accelerated results. So, it starts with clear expectations. So, one of the things I've been saying for as long as I can remember whenever working with managers is, go buy yourself a mirror. And they go, what? I go, because if you're not getting results from your people, go look in the mirror and see what you're doing because they are following you. And setting expectations is a failure we all have because it's clear in our head, I know exactly what I know exactly what it should look like, sound like, feel like, but I haven't translated it.
