Marc Haine talks about shifting a group's mood by changing perspective and curiosity. He shows how personal actions can alter the atmosphere around you, turning things around when energy dips.
And the other thing, Kevin could go into the room, notice everybody is in the state that they're in, because— and not get that it's got to do with Kevin, but can say something like to himself, how can I turn this around? What do I need to do to shift the mood here? And that gets a different perspective. And I think it's all about looking at things differently. Because without looking, you're not going to see.
And to your point, it's about being curious as well, which I thought was really interesting.
