A roadmap for inclusive workplaces covers three essentials: understanding disability law in Canada and the US, fixing physical and digital accessibility, and using respectful language. Ignorance risks complaints, lawsuits, and reputational damage.
Chapters
So I mean, examples of those keys are things like we talked about understanding disability. So I think for me, that's the first key on that roadmap. You know, understanding about disability and legislation, for instance. Like, what are the laws around this? What are you obligated to do in Canada and the US, for instance? There's a lot of things that people are not aware of, and that results into complaints, lawsuits, a lot of, you know, catastrophic impact from a reputational standpoint and just generally speaking, for your organization. Workplace accessibility, how do you make your workplace more accessible, is another example of what we're talking about. From a digital standpoint, so your website, your applications, your PDF documents and whatnot, the etiquette around disability also. I mean, how do you talk about these things? You know, you've heard me today talk about people with disabilities and disabled people. These are 2 very different ways to talk about this. It's an identity-first versus a person-first type of language.