Marc Haine says leaders should give specific praise, not generic compliments. Thank Susan for her kindness with a customer, not just say good job. Celebrate team wins publicly and highlight who did what.
You're looking at yourself. But you can model that and you can go out into your world, into your bubble, and you can celebrate when you see other people doing it as well. Which actually brings us to number 7, which is practice gratitude and appreciation. Cultivate a habit of expressing gratitude and recognizing the contributions of others. Regularly acknowledge and appreciate the efforts and achievements of your team members as you see things happen. And it's not a thing where you smack Daniel on the back. Hey Daniel, great job today. Thanks so much. No, it's It has to be really specific. It has to be, hey Susan, I just noticed how you dealt with that one particular customer. I just want to say, I want to acknowledge you. Number one, for the kindness that you gave. And number two, I really, really want to acknowledge you for the time you took to make sure that customer walked away proud. Thank you so much. From there, you can celebrate the collective successes and highlight the roles other people played in achieving them.
