Lori Saitz argues that emotional intelligence makes leaders better at deciding, staying calm, and talking clearly. When leaders recognize and reward the behaviors they want to see, people repeat them, building teams that actually work together instead of fighting.
It helps you make better decisions, helps you be more emotionally— emotionally stable, that's not the word. Emotionally intelligent, that's what I was looking for. So, and it improves your conversation, improves your communication, and it makes you less likely to be drawn into conflict. So now you have better interpersonal relationships. And this comes back to how it affects teams. It— And so, that makes you a better leader. And teaching them or leading by example to get your team to then buy into doing them as well. And that's how you build the cohesive collaborative environment in your business.
I'm a huge fan of supporting the behavior we want in our environments. I always fall back on the adage, what gets recognized and rewarded gets repeated.
