Marc Haine, a hospitality and culinary expert, argues that excellence comes from genuine care. He uses plating and food service as examples of how attention to detail transforms ordinary moments into great experiences.
So, I joke with people that the difference between a mediocre experience and a great experience is to care this much. That's all it takes. My background being in hospitality culinary arts, what's the difference between putting out a great plate and an okay plate? Just care. Just care for just a second and take a look at, did you rim the plate? Did you clean the plate? Do you have fingerprints on the plate? Does it look nice? And I can apply this to any situation.
