Marc Haine shares how managers can strengthen workplace relationships through simple actions: saying hello, making eye contact, walking the floor, and listening. He recounts how one manager's lack of engagement contributed to unionization.
But I want to finish up with the one question I do ask, which is, what's one simple action, Marc, people can do right now to improve their relationships at work? To do right now? Right now. Is say hello to your employees. Make eye contact. Stop. Walk the floor. Care about your people. You know, I went through a whole big unionization of an organization of a casino because People felt that the management was so different from the employees. And when you looked at the habit of this particular manager, he walked in, went up the escalator, went to his office, didn't say boo to anybody. And at the very least, you're surrounded. If you're, if you own a business or you're kind of the CEO of something, you have managers at different levels. Find a way to bleed in information to you So that when you walk the floor, you can turn around and you can say, Donna, congratulations. So, when are you due? As opposed to, oh my God, you know, we're gonna have to replace Donna in a couple of months because now we have somebody on maternity leave. Make eye contact, stop, and actually listen to your people. Number 1.
