Marc Haine and Andy argue that copying competitors won't work. Instead, companies should focus on employee aftercare, especially for people leaving. Thoughtful offboarding creates a competitive advantage that sets you apart.
So, I really urge you to think differently as opposed to simply ask your neighbor what they are doing and mimic it. It's a time to stop mimicking each other.
I love that. I got goosebumps, Andy, when you said that because I believe that we talk about aftercare for our customers and our employees being our first customers. I really think that the more we think about what aftercare looks like for transitioning employees, the more powerful our business and more differential our businesses become because of that.
